Returns Policy

Returns

Our aim to to make you the best, most freshest products. If you are not completely satisfied with your products please fill out the form below or email info@tribecaskin.co.nz to apply for a return. We do not offer refunds, however if your product is damaged or faulty we will exchange it for you or offer you store credit. Our policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges (if applicable):

We will replace any items that are defective or damaged.  If you need to exchange it for the same item, send us an email at info@tribecaskin.co.nz